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Archives for: June 2005, 21

Microsoft.com: how to remove Linux

Micrsoft.com: How to Remove Linux and Install Windows on Your Computer - One of my favorite parts:

"Windows and Linux can coexist on the same computer. For additional information, refer to your Linux documentation." (Cause we're sure as heck not going to tell you how to do it.)

(via Digg.com)

posted by dan | 06/21/05| 04:42:39 pm| computer/tech| Leave a comment »


A Part of Data's Hand

New USB Drive

This is absolutely hillarious! A thumb drive that looks like a thumb.

via Digg.

posted by Honzo | 06/21/05| 04:34:25 pm| Funny Stuff| 1 comment »


Boot Root

FrozenTech » Articles » LiveCD Boot Benchmarks

Gotta a fast lappy? Slow Desktop? Wanna know boot times and other bentchmarks on Live Linux CDs? Here you go...

via Digg.

posted by Honzo | 06/21/05| 04:29:38 pm| Anything Else| Leave a comment »


Latest Mirrormask Trailer

Considering that I daily get multiple hits at my blog from people searching for the trailer for Mirrormask (a little movie by Neil Gaiman and Dave McKean I may have mentioned once or thrice), I thought I may as well post a link to the latest trailer, purely as a public service. You're welcome.

posted by Kyle | 06/21/05| 04:15:42 pm| Movies and TV| Leave a comment »


I'm really proud of my complaint to the Better Business Bureau about Philips

Update: On 8/12/05 I received a call from the Better Business Bureau letting me know that Philips would give me a full refund. If you've also been stuck with this defective TV, know that there is a way to make Philips pay.

Marvel at my eloquent phrasing. Admire the variety of word choice. Imagine some executive sitting in his office, thinking, "Look at this guy's masterful command of diction. We should not have messed with him."

Filed against:
Philips Consumer Electronics
One Philips Dr P O Box 14810
Knoxville TN 37914

Complaint Description:
On December 18, 2004 I paid $301.97 for a TV set manufactured by Philips, model number 27PT6441/37. On January 3, 2005, the TV would not turn on. I called Philips' customer service line (ref # XXXXXX), and they told me this problem is normal, and that if I unplugged the TV and then plugged it in again, the set would work again. Again, they assured me this was normal and gave no indication that there may be something wrong with the TV (I would like to point out that the set was still under full warranty at the time). I unplugged the TV as instructed, and plugged it back in, after which it began working again. On June 14 2005, the power on the TV set stopped working again. I tried what Philips had recommended the first time I experienced the problem, but the TV still would not work. I called customer service (ref #XXXXXX) to report the problem. At this time, the TV was only under a parts warranty, and I was informed that I would have to travel 58 miles to the nearest authorized service center to have it repaired. I said I can not travel that far to have the TV set repaired, and the customer service representative (Mike) told me he would try to get approval to have the set repaired at a local shop. He also said he would try to have Philips cover the parts and labor necessary for the repair. For seven days I waited to find out what, if anything, Philips would do to fix my TV. I called several times to check their progress with my problem. At one point, a separate customer service representative told me that if Philips could not find somebody nearby to fix the TV, they may offer me a refund or replace the item. Today (June 21 2005), I received a call from Mike informing me that Philips will neither cover the cost of labor to fix the TV, nor will they cover the cost of parts if I choose to have the TV fixed at a location near my home or help me transport it to an approved repair shop. I have researched this model of TV on various websites, and have heard numerous complains similar to my own (such as those at this website: http://www.coxesroost.net/journal/2004/12/11/television-repair). It is clear that Philips has sold me a defective device, which they will not take responsibility for, now that it is past the 90-day warranty period.

Given that the problem I have encountered with my television is common to hundreds of other consumers across the country; and given that while the product was still under warranty, Philips advised me to ignore the problem rather than fix it, assuring me the product was not defective, I believe that Philips Consumer Electronics owes me one of the following:

1) A full refund for the cost of the TV set.

2) Coverage of the full cost to repair the TV set, including parts and labor, AND a guarantee that the same problem will not occur again, within a reasonable time period (at least one year).

posted by Kyle | 06/21/05| 03:56:19 pm| Home and personal| 50 comments »


I passed

CompTIA Network+ Logo

I passed my exam last night, so now I am a CompTIA Network+ certified computer technician. It's no big deal. If you ever need to know the maximun segment length for a 10Base2 network*, you can just ask me.

*185 meters

posted by dan | 06/21/05| 11:27:10 am| computer/tech| 4 comments »